1. Introduction
Teacher Sarathi ("we", "us", "our") operates the website teachersarathi.com and provides admission counselling and guidance services for teacher education programs (D.El.Ed, B.Ed, 4-Year ITEP and M.Ed) in NCTE-recognised institutions across India. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website, contacting us on WhatsApp or phone, or availing our counselling services, you agree to the practices described in this Policy.
2. Information We Collect
- Information you provide directly: your name, mobile/WhatsApp number, email address, educational qualification, stream, state/city of residence, course of interest, and any questions or details you share through our enquiry form, WhatsApp, phone calls or email.
- Admission-related information: if you proceed with an admission through us, we may collect copies of your mark sheets, certificates, identity documents and photographs, as required by the concerned institution for the application process.
- Technical information: basic, non-identifying data such as browser type, device type and pages visited, collected through standard web technologies to help us improve the website.
3. How We Use Your Information
- To respond to your enquiry and provide free counselling suited to your profile;
- To suggest suitable programs and institutions, and to process your admission application when you ask us to;
- To communicate with you on WhatsApp, phone, SMS, RCS or email regarding your enquiry, admission status, deadlines and relevant updates;
- To maintain internal records and improve our services;
- To comply with legal obligations, if any.
4. Sharing of Information
We do not sell, rent or trade your personal information to anyone. We share your information only in these limited situations:
- With institutions: when you decide to apply for admission, we share the required details and documents with the concerned college/university solely to process your application;
- With service providers: trusted tools we use to operate (e.g., communication and CRM platforms) may process your contact details strictly on our behalf;
- Legal requirements: if required by law, regulation or valid governmental request.
5. Cookies & Third-Party Services
Our website may use basic cookies for functionality and analytics. Embedded services such as Google Maps and WhatsApp click-to-chat links are governed by the privacy policies of Google LLC and WhatsApp (Meta) respectively. We encourage you to review their policies when using those features.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to serve your enquiry or admission, maintain business records, and meet legal requirements. You may request deletion of your data at any time (see Section 9).
8. Minors
Some of our services (such as guidance for courses after Class 12) may be relevant to students under 18. If you are a minor, please use our website and services with the knowledge and consent of a parent or guardian. Admission-related decisions and payments for minors must be made by a parent/guardian.
9. Your Rights
You may at any time ask us to: access the personal information we hold about you; correct inaccurate details; delete your information from our records; or stop sending you communications. To exercise these rights, contact us using the details in Section 11.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes indicates your acceptance of the revised Policy.
11. Contact & Grievance
For any privacy-related question, request or complaint, contact:
- Teacher Sarathi — Neelakantha Nagar, Nayapalli, Bhubaneswar, Odisha — 751012, India
- Phone / WhatsApp: +91 99071 09817
- Email: info@teachersarathi.com
We aim to acknowledge grievances within 48 hours and resolve them within 15 working days.